Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, shipping address, order details, inquiry content, newsletter subscription details, and account credentials.

We may also collect technical and session-related information required to operate the site, such as login state, cart contents, checkout selections, device or browser information, and basic interaction data made available through your browser or hosting environment.

2. How We Use Your Information

We use your information to provide the website and studio services, process orders, authenticate accounts, send order updates, deliver support, manage inquiries, send OTP or security messages, improve website operations, and comply with legal obligations.

If you subscribe to newsletters or marketing updates, we may use your email address for promotional communication until you unsubscribe.

3. Payments

Payments are processed by third-party payment providers such as Razorpay. We do not store your full card number, CVV, or banking credentials on our servers. Payment processors may collect, use, and retain transaction information under their own policies.

4. Third Parties We Rely On

To operate the site and fulfill orders, we may share limited necessary information with service providers such as payment processors, email providers, cloud storage or image services, hosting providers, courier partners, and other operational vendors.

Examples in our current platform stack may include providers for payments, email delivery, media storage, and shipment coordination. We share only the data reasonably needed for those services.

5. Cookies, Local Storage, and Session Data

We use cookies or browser storage mechanisms such as local storage for essential functions including account session handling, cart persistence, preferred currency selection, and other checkout-related functionality. Without these technical tools, parts of the site may not function correctly.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, handle disputes, enforce agreements, comply with legal or tax obligations, and protect the platform from abuse or fraud.

Retention periods may vary depending on the type of data, the nature of the transaction, and legal requirements that apply to us.

7. International Transfers

If you access the site from outside India or place an international order, your information may be processed, stored, or transferred across borders where our service providers or infrastructure operate. By using the site, you understand that data protection standards may differ by jurisdiction.

8. Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion of eligible data, or withdrawal from marketing communications. Some records may need to be retained for security, accounting, tax, fraud prevention, or legal compliance reasons.

9. Security

We use reasonable administrative and technical measures to protect customer information. However, no website, payment environment, or data transmission method can be guaranteed to be completely secure, and you use the platform at your own risk to that extent.

10. Children's Privacy

This site is not intended for children without supervision. We do not knowingly collect personal information from children in violation of applicable law.

11. Policy Updates

We may update this Privacy Policy from time to time. The revised version becomes effective when published on this page with an updated date.

12. Contact

For privacy requests, account data questions, or concerns about how your information is handled, please contact the studio using the website contact form or official support details published on the site.